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NHS imaging errors are leading to avoidable operations and deaths, warns ombudsman

BMJ 2025; 388 doi: https://doi.org/10.1136/bmj.r575 (Published 21 March 2025) Cite this as: BMJ 2025;388:r575
  1. Elisabeth Mahase
  1. The BMJ

Repeated errors in reading and acting on scans in the NHS in England have led to delays in diagnosis and treatment, patients having avoidable operations, and in some cases avoidable deaths, the NHS watchdog has warned.

From 2021 to the end of February 2025 the Parliamentary and Health Service Ombudsman (PHSO) upheld or partly upheld 45 cases involving failings in how imaging was read or used …

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