Intended for healthcare professionals

Practice NIHR Alerts

How to make remote consultations safer

BMJ 2025; 388 doi: https://doi.org/10.1136/bmj.q2526 (Published 23 January 2025) Cite this as: BMJ 2025;388:q2526
  1. Helen Saul, editor in chief1,
  2. Samantha Cassidy, science writer1,
  3. Laura Swaithes, knowledge mobilisation research fellow1,
  4. Trisha Greenhalgh, professor of primary care health sciences2,
  5. Rebecca Payne, NIHR in-practice fellow2
  1. 1NIHR Evidence, Twickenham, UK
  2. 2University of Oxford
  1. Correspondence to H Saul evidence{at}nihr.ac.uk

The study

Payne R, Clarke A, Swann N, et al. Patient safety in remote primary care encounters: multimethod qualitative study combining Safety I and Safety II analysis. BMJ Quality and Safety 2023;0:1–14.

To read the full NIHR Alert, go to: https://evidence.nihr.ac.uk/alert/how-to-make-remote-consultations-safer/

Footnotes

  • Competing interests: The BMJ has judged that there are no disqualifying financial ties to commercial companies. See paper for full details.

  • Further details of The BMJ policy on financial interests are here:https://www.bmj.com/about-bmj/resources-authors/forms-policies-and-checklists/declaration-competing-interests

  • All authors contributed to the development and review of this summary, as part of the wider NIHR Alerts editorial team.

  • More summaries of NIHR research are available at: https://evidence.nihr.ac.uk/alerts/

  • Disclaimer: NIHR Alerts are owned by the Department of Health and Social Care and are made available to The BMJ under licence. NIHR Alerts report and comment on health and social care research but do not offer any endorsement of the research. The NIHR assumes no responsibility or liability arising from any error or omission or from the use of any information contained in NIHR Alerts.

  • Permission to reuse these articles should be directed to evidence@nihr.ac.uk

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